Privacy Policy | QorMela Gaming

1. Introduction

Welcome to QorMela Gaming ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://qormela.pro (the "Site").

QorMela Gaming is operated by a company registered in the United Kingdom (Company Registration Number: 86809807), with registered address at Flat 71e Harrison Knoll, Amberton TN31 7BY, United Kingdom.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

Fill out contact forms or subscribe to newsletters
Register for an account or create a user profile
Participate in surveys, contests, or promotions
Submit comments, reviews, or other user-generated content
Contact us via email, phone, or other communication channels

This information may include:

Full name
Email address
Phone number
Postal address
Username and password
Gaming preferences and interests
Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and browsing activity, including:

IP address and geographic location
Browser type and version
Operating system
Device type (desktop, mobile, tablet)
Pages visited and time spent on pages
Referring website or source
Date and time stamps of visits
Click-through data and search queries

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your interaction with our Site. Cookies are small data files stored on your device. We use the following types of cookies:

Essential Cookies: Necessary for the Site to function properly
Analytics Cookies: Help us understand how visitors use our Site (Google Analytics)
Functionality Cookies: Remember your preferences and settings
Advertising Cookies: Deliver relevant advertisements and track campaign effectiveness

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our Site.

3. How We Use Your Information

We use the information we collect for the following purposes:

Provide and Maintain Services: To operate our Site, deliver requested content, and respond to inquiries
Personalization: To customize your experience and provide content tailored to your interests
Communication: To send newsletters, updates, promotional materials, and respond to your messages
Analytics and Improvement: To analyze Site usage, identify trends, and improve our content and services
Security: To detect, prevent, and address technical issues, fraud, and security threats
Legal Compliance: To comply with applicable laws, regulations, and legal processes
Advertising: To deliver targeted advertisements through Google Ads, Facebook Ads, and other platforms
Research: To conduct market research and develop new features and services

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA) and United Kingdom, we process your personal information based on the following legal grounds:

Consent: You have given explicit consent for specific processing activities
Contractual Necessity: Processing is necessary to fulfill our obligations to you
Legitimate Interests: Processing is necessary for our legitimate business interests, provided these do not override your rights
Legal Obligation: Processing is required to comply with legal requirements

5. Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

5.1 Service Providers

We engage third-party companies and individuals to perform services on our behalf, including:

Website hosting and maintenance providers
Analytics services (Google Analytics, Facebook Pixel)
Email marketing platforms
Customer support services
Payment processors (if applicable)
Content delivery networks

These service providers have access to your information only to perform specific tasks and are obligated to protect your data.

5.2 Advertising Partners

We work with advertising partners, including Google Ads and Facebook Ads, to deliver targeted advertisements. These partners may use cookies and similar technologies to collect information about your browsing activity.

5.3 Business Transfers

If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our Site before your information is transferred and becomes subject to a different privacy policy.

5.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

5.5 Protection of Rights

We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

6. Third-Party Services and Links

Our Site may contain links to third-party websites, services, or applications that are not owned or controlled by QorMela Gaming. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Third-party services integrated into our Site include:

Google Analytics
Google Ads
Facebook Pixel and Facebook Ads
Social media sharing buttons
Embedded content from YouTube, Twitter, and other platforms

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit using SSL/TLS protocols
Secure server infrastructure and regular security audits
Access controls and authentication mechanisms
Regular security training for personnel with access to personal data
Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

The nature and sensitivity of the information
Legal and regulatory requirements
Our legitimate business interests
The purposes for which we collected the information

When your information is no longer needed, we will securely delete or anonymize it.

9. Your Privacy Rights

9.1 General Rights

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Objection: Object to our processing of your personal information
Restriction: Request restriction of processing in certain circumstances
Data Portability: Receive your data in a structured, commonly used format
Withdraw Consent: Withdraw consent for processing where consent was the legal basis

9.2 UK and EEA Specific Rights (GDPR)

If you are located in the United Kingdom or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

Right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK or your local supervisory authority
Right to be informed about how your data is being used
Right to object to automated decision-making and profiling

9.3 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information held by businesses
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising your privacy rights
Right to correct inaccurate personal information
Right to limit the use of sensitive personal information

Note: We do not sell your personal information to third parties.

9.4 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law (typically 30 days).

10. Children's Privacy

Our Site is not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United Kingdom, United States, and other jurisdictions where our service providers operate. These countries may have data protection laws that differ from the laws of your country.

When we transfer personal information from the EEA or UK to other countries, we implement appropriate safeguards, including:

Standard Contractual Clauses approved by the European Commission
Adequacy decisions confirming adequate data protection
Other legally recognized transfer mechanisms

12. Do Not Track Signals

Some web browsers have a "Do Not Track" feature that signals to websites that you do not want your online activities tracked. Our Site does not currently respond to Do Not Track signals. You can, however, disable cookies through your browser settings to limit tracking.

13. Email Communications and Marketing

If you have provided your email address, we may send you promotional emails about our content, services, special offers, or other information we think you may find interesting. You can opt out of receiving marketing emails at any time by:

Clicking the "unsubscribe" link at the bottom of any marketing email
Contacting us directly using the information provided below
Adjusting your email preferences in your account settings (if applicable)

Please note that even if you opt out of marketing communications, we may still send you transactional or service-related emails.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated Privacy Policy on this page with a new "Last Updated" date
Sending you an email notification (if you have provided your email address)
Displaying a prominent notice on our Site

We encourage you to review this Privacy Policy periodically. Your continued use of our Site after changes are posted constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

QorMela Gaming

Address: Flat 71e Harrison Knoll, Amberton TN31 7BY, United Kingdom

Phone: +441124126102

Email: privacy@qormela.pro

Company Registration Number: 86809807

We will respond to your inquiry as promptly as possible, typically within 30 days.

16. Supervisory Authority

If you are located in the UK or EEA and have concerns about how we handle your personal information, you have the right to lodge a complaint with the relevant supervisory authority:

UK: Information Commissioner's Office (ICO)
Website: https://ico.org.uk
Helpline: 0303 123 1113

17. Consent

By using our Site, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our Site.